FREQUENTLY ASKED QUESTIONS

Why are your prices higher than overseas distributors?

Because BBG meets all of Bermuda’s local safety, transportation, and compliance regulations. We maintain real-time inventory, provide trained delivery professionals, and eliminate customs risks and delays.

Can I store cylinders inside my facility?

    Storage depends on gas type, cylinder size, and facility ventilation. Refer to the SDS or book a free safety walkthrough with our team.

What happens if I miss a delivery?

We’ll contact you to reschedule. Multiple missed appointments may lead to a rescheduling fee, as our delivery routes are tightly scheduled for safety and efficiency.

Do I need to return cylinders after use?

Yes. Cylinders remain the property of BBG. Rental terms and return deadlines are detailed in your account agreement.

Can I request bulk orders or same-day delivery?

We accommodate urgent orders whenever possible. Please call 441-292-7787 or email us at support@bbgetc.com to check availability. 

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